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Surround Sound Options 5.1 or 7.1 Aren't Selectable in Windows* 10

Content Type: Install & Setup   |   Article ID: 000058314   |   Last Reviewed: 02/21/2024
Description Resolution Additional information

Environment

Operating System

Windows® 10 family
Most of the time this issue is caused by the Extended Display Identification Data (EDID) coming from your TV, HDMI Hub, or AV Receiver not properly relaying your Surround Sound capabilities to your Home Theater PC.

Description

When connecting your Intel® NUC to your Home Theater System, you are not able to select the 5.1 or 7.1 Surround Sound options in your Windows sound settings, even though your surround sound system supports 5.1 or 7.1.

Resolution

  1. Connect your Intel® NUC Home Theater PC to your 5.1/7.1 Home Theater System (HDMI hub / AV Receiver) via HDMI cable
  2. Start Windows*
  3. Download these third party applications:
  4. Unzip the Custom Resolution Utility* (cru-<version>.zip)
  5. Unzip Analog Way EDID Editor* (aw_edideditor_setup_<version>_windows.zip)
  6. Install Monitor Asset Manager* (me_setup.exe)
  7. Open MonInfo (aka Monitor Asset Manager) as Administrator, from the Start Menu
  8. Ensure your TV's Make/Model information is shown.
  9. Select File -> Save As. Set file name and save as type "DI binary file (*.bin)", to a location of your choice
  10. Close the Monitor Asset Management application
  11. Open AW EDID Editor as Administrator, from the Start Menu
  12. Open the EDID bin file saved in MonInfo, using File -> Open
  13. Enable EDID Extension CEA-861-F by clicking that tab.
  14. Choose OK on the Pop-up
  15. Add Audio and Speaker Allocation from Block types to Instantiated block using "+"
  16. Select Audio in Instantiated blocks and update the Audio descriptors to match your Home Theater system.
    • Select Format. Linear PCM and AC-3 are common. You can add more formats by selecting "+" in right corner of Audio descriptors box.
    • For 5.1, set the number of channels to six
    • For 7.1, set the number of channels to eight
    • Select Bit depth and Supported Frequencies
  17. Select Speaker allocation from Instantiated blocks, and select your speaker configuration.
  18. Save the updated EDID configuration by selecting File -> Save As. We recommend choosing a new name for this file.
  19. Open CRU (Custom Resolution Utility) as Administrator, from the location you extracted the archive in step 3.
  20. Import the updated bin file, by selecting the Import button in the bottom left.
  21. Ensure the Extension blocks section contains CTA-861 data blocks.
  22. Export the EDID override configuration as EXE by selecting Export in the bottom left
  23. Execute the EXE created by the Custom Resolution Utility as Administrator
  24. Select Install EDID
  25. Reboot system
  26. Open sound settings from the task bar. You should be able to select your Surround Sound setting.

Additional information

This EDID override is unique to your TV and AV Receiver/HDMI hub. If you change out any of those components you may have to repeat this process.

More information about Extended Display Identification Data (EDID) can be found here.

Related Products

This article applies to 74 products.
Intel® NUC Board DE3815TYBE Intel® NUC Laptop Elements Intel® NUC P14E Laptop Element - CMCN1CC Intel® NUC Kit with 5th Generation Intel® Core™ Processors Intel® NUC Kit with 6th Generation Intel® Core™ Processors Intel® NUC Kit with Intel® Atom® Processors Legacy Intel® NUC Kits Intel® NUC M15V Laptop Kit Intel® NUC Mini PC with Intel® Pentium® Processors Intel® Compute Stick with 6th Generation Intel® Core™ Processors Intel® Compute Stick with Intel® Atom® Processors Intel® Compute Stick STK1A32SC Intel® Compute Stick STK1AW32SC

Discontinued Products

Intel® NUC Board D33217CK Intel® NUC Board D33217GK Intel® NUC Board D34010WYB Intel® NUC Board D53427RKE Intel® NUC Board D54250WYB Intel® NUC Board DCP847SKE Intel® NUC Kit NUC5i3MYHE Intel® NUC Kit NUC5i3RYH Intel® NUC Kit NUC5i3RYHS Intel® NUC Kit NUC5i3RYHSN Intel® NUC Kit NUC5i3RYK Intel® NUC Kit NUC5i5MYHE Intel® NUC Kit NUC5i5RYH Intel® NUC Kit NUC5i5RYHS Intel® NUC Kit NUC5i5RYK Intel® NUC Kit NUC5i7RYH Intel® NUC Kit NUC6i3SYH Intel® NUC Kit NUC6i3SYK Intel® NUC Kit NUC6i5SYH Intel® NUC Kit NUC6i5SYK Intel® NUC Kit NUC6i7KYK Intel® NUC Kit DE3815TYKHE Intel® NUC Kit D34010WYK Intel® NUC Kit D34010WYKH Intel® NUC Kit D54250WYK Intel® NUC Kit D54250WYKH Intel® NUC Kit DC3217BY Intel® NUC Kit DC3217IYE Intel® NUC Kit DC53427HYE Intel® NUC Kit DCCP847DYE Intel® NUC Kit DN2820FYKH Intel® NUC 9 Extreme Laptop Kit Intel® NUC 9 Extreme Laptop Kit - LAPQC71A Intel® NUC 9 Extreme Laptop Kit - LAPQC71B Intel® NUC 9 Extreme Laptop Kit - LAPQC71C Intel® NUC 9 Extreme Laptop Kit - LAPQC71D Intel® NUC M15 Laptop Kit Intel® NUC M15 Laptop Kit - EVO LAPBC510 Intel® NUC M15 Laptop Kit - EVO LAPBC710 Intel® NUC M15 Laptop Kit - EVO LAPRC510 Intel® NUC M15 Laptop Kit - EVO LAPRC710 Intel® NUC M15 Laptop Kit - LAPBC510 Intel® NUC M15 Laptop Kit - LAPBC710 Intel® NUC M15 Laptop Kit - LAPRC510 Intel® NUC M15 Laptop Kit - LAPRC710 Intel® NUC M15V Laptop Kit - LAPBC5V0 Intel® NUC M15V Laptop Kit - LAPBC7V0 Intel® NUC X15 Laptop Kit Intel® NUC X15 Laptop Kit - LAPAC71G Intel® NUC X15 Laptop Kit - LAPAC71H Intel® NUC X15 Laptop Kit - LAPKC51E Intel® NUC X15 Laptop Kit - LAPKC71E Intel® NUC X15 Laptop Kit - LAPKC71F Intel® NUC Kit NUC5PGYH Intel® Compute Stick STK2m364CC Intel® Compute Stick STK2m3W64CC Intel® Compute Stick STK2mv64CC Intel® Compute Stick STCK1A32WFC Intel® Compute Stick STCK1A8LFC Intel® NUC Board NUC5i3MYBE Intel® NUC Board NUC5i5MYBE

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