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Clean Driver Installation Guide for Intel® Ethernet Connections

Content Type: Install & Setup   |   Article ID: 000058304   |   Last Reviewed: 11/16/2023
Description Resolution

Environment

Operating System

Windows 7 family*, Windows 8.1 family*, Windows 8 family*, Windows® 10 family, Windows XP family*

Description

Unable to connect to the network, no Intel® Ethernet Controller is detected on the operating system (OS).

Resolution

  1. Open Windows* Device Manager.

    To open the Device Manager tab:

    • Windows XP: Click Start, open the Control Panel, click System, and then click Hardware.
    • Windows 7: Click Start, open the Control Panel, click System and Security, and then click System.
    • Windows® 10 and Windows 8/8.1: Right-click Start and click Device Manager.
    • Windows® 11: Right-click on the Start button on the taskbar and select Device Manager to open it.
  2. Double-click Network adapters to expand the section.
  3. Right-click the Intel® Ethernet Connection (model) and select Properties.
  4. Click the Driver tab.
  5. Click Uninstall.
  6. Check Delete the driver software for this device and click OK.
  7. Press the Windows key + R, then type %Temp% and delete everything from that folder.
  8. Install the latest Intel® driver from the Download Center.
Note

Follow the Solutions to Uninstallation Issues with Intel® Ethernet Network Drivers guideline if you have problems with the uninstallation process.

Related Products

This article applies to 215 products.
Intel® Ethernet E810 Network Adapters (up to 100GbE) Intel® Ethernet Network Adapter E810-CQDA1 Intel® Ethernet Network Adapter E810-CQDA2 Intel® Ethernet Network Adapter E810-XXVDA2 Intel® Ethernet Network Adapter E810-XXVDA4 Intel® Ethernet Network Adapter I350 Series Intel® Ethernet Network Adapter I350-T4 for OCP 3.0 Intel® Ethernet Server Adapter I210 Series Intel® Ethernet Server Adapter I210-T1 Intel® Ethernet Server Adapter I340 Series Intel® Ethernet Server Adapter I340-F4 Intel® Ethernet Server Adapter I340-T4 Intel® Ethernet Server Adapter I350 Series Intel® Ethernet Server Adapter I350-F2 Intel® Ethernet Server Adapter I350-F4 Intel® Ethernet Server Adapter I350-T2 Intel® Ethernet Server Adapter I350-T4 Intel® Gigabit CT Desktop Adapter Series Intel® Gigabit CT Desktop Adapter Intel® Gigabit EF Server Adapter Series Intel® Gigabit EF Dual Port Server Adapter Intel® Gigabit ET Server Adapter Series Intel® Gigabit ET Dual Port Server Adapter Intel® Gigabit ET Quad Port Server Adapter Intel® Gigabit ET2 Quad Port Server Adapter Intel® Gigabit VT Quad Port Server Adapter Series Intel® Ethernet Converged Network Adapter X710 Intel® Ethernet Converged Network Adapter X710-DA2 Intel® Ethernet Converged Network Adapter X710-DA4 Intel® Ethernet Converged Network Adapter X710-T4 Intel® Ethernet Server Adapter X710-DA2 for OCP Intel® Ethernet Converged Network Adapter XL710 Intel® Ethernet Converged Network Adapter XL710-QDA1 Intel® Ethernet Converged Network Adapter XL710-QDA2 Intel® Ethernet Network Adapter X710 Intel® Ethernet Network Adapter X710-DA2 for OCP 3.0 Intel® Ethernet Network Adapter X710-DA4 for OCP 3.0 Intel® Ethernet Network Adapter X710-T2L Intel® Ethernet Network Adapter X710-T2L for OCP 3.0 Intel® Ethernet Network Adapter X710-T4L Intel® Ethernet Network Adapter X710-T4L for OCP 3.0 Intel® Ethernet Network Adapter X722 Intel® Ethernet Network Adapter X722-DA2 Intel® Ethernet Network Adapter X722-DA4 Intel® Ethernet Network Adapter XXV710 Intel® Ethernet Network Adapter XXV710-DA1 Intel® Ethernet Network Adapter XXV710-DA1 for OCP Intel® Ethernet Network Adapter XXV710-DA2 Intel® Ethernet Network Adapter XXV710-DA1 for OCP Intel® 82579 Gigabit Ethernet Controller Intel® 82579LM Gigabit Ethernet PHY Intel® 82579V Gigabit Ethernet PHY Intel® Ethernet Connection I219 Series Intel® Ethernet Controller I225 Series Intel® Ethernet Controller I226 Series Intel® Killer™ Ethernet Controller Intel® Killer™ Ethernet E2500v2 Intel® Killer™ Ethernet E2600 Intel® Killer™ Ethernet E3000 2.5 Gbps Intel® Killer™ Ethernet E3100 2.5 Gbps Intel® 10 Gigabit AF Server Adapter Series Intel® 10 Gigabit AF DA Dual Port Server Adapter Intel® 10 Gigabit AT Server Adapter Series Intel® 10 Gigabit AT2 Server Adapter Intel® 10 Gigabit CX4 Server Adapter Series Intel® 10 Gigabit CX4 Dual Port Server Adapter Intel® 10 Gigabit XF Server Adapter Series Intel® 10 Gigabit XF LR Server Adapter Intel® 10 Gigabit XF SR Dual Port Server Adapter Intel® 10 Gigabit XF SR Server Adapter Intel® 82566 Gigabit Ethernet PHY Intel® 82566DC Gigabit Ethernet PHY Intel® 82566DM Gigabit Ethernet PHY Intel® 82566MC Gigabit Ethernet PHY Intel® 82566MM Gigabit Ethernet PHY Intel® 82567 Gigabit Ethernet Controller Intel® 82577 Gigabit Ethernet PHY Intel® 82577LC Gigabit Ethernet PHY Intel® 82577LM Gigabit Ethernet PHY Intel® 82578 Gigabit Ethernet PHY Intel® 82578DC Gigabit Ethernet PHY Intel® 82578DM Gigabit Ethernet PHY Intel® PRO/100 ISA Adapter Series Intel® PRO/100 M Desktop Adapter Series Intel® PRO/100 S Desktop Adapter Series Intel® PRO/100 S Management Adapter Series Intel® PRO/100 Smart Adapter Series Intel® PRO/100 VE Adapter Series Intel® PRO/100 VE Network Connection Intel® PRO/100 VM Adapter Series Intel® PRO/100 VM Network Connection Intel® PRO/100+ Management Adapter Series Intel® PRO/1000 CT Adapter Series Intel® PRO/1000 CT Network Connection Intel® PRO/1000 F Server Adapter Series Intel® PRO/1000 GT Desktop Adapter Series Intel® PRO/1000 GT Desktop Adapter Intel® PRO/1000 GT Server Adapter Series Intel® PRO/1000 GT Quad Port Server Adapter Intel® PRO/1000 Gigabit Server Adapter Series Intel® PRO/1000 MF Server Adapter Series Intel® PRO/1000 MT Desktop Adapter Series Intel® PRO/1000 MT Server Adapter Series Intel® PRO/1000 MT Server Adapter Intel® PRO/1000 PF Server Adapter Series Intel® PRO/1000 PF Dual Port Server Adapter Intel® PRO/1000 PF Quad Port Server Adapter Intel® PRO/1000 PF Server Adapter Intel® PRO/1000 PM Adapter Series Intel® PRO/1000 PM Network Connection Intel® PRO/1000 PT Desktop Adapter Series Intel® PRO/1000 PT Server Adapter Series Intel® PRO/1000 PT Dual Port Server Adapter Intel® PRO/1000 PT Quad Port Server Adapter Intel® PRO/1000 PT Server Adapter Intel® PRO/1000 T Desktop Adapter Series Intel® PRO/1000 T Server Adapter Series Intel® PRO/1000 XF Server Adapter Series Intel® PRO/1000 XT Server Adapter Series Intel® PRO/100B Adapter Series Intel® PRO/10GbE LR Server Adapter Series Intel® PRO/10GbE SR Server Adapter Series Legacy Intel® Killer™ Ethernet Products NetEffect™ Ethernet Adapters NetEffect™ Ethernet Mezzanine Cluster Adapter -H NetEffect™ Ethernet Mezzanine Cluster Adapter -I NetEffect™ Ethernet Server Cluster Adapter CX4 NetEffect™ Ethernet Server Cluster Adapter DA NetEffect™ Ethernet Server Cluster Adapter DA2 NetEffect™ Ethernet Server Cluster Adapter SFP+ SR NetEffect™ Ethernet Server Cluster Adapter SFP+ SR2 Xircom® Networking & Modem Adapters Intel® Ethernet Controller X540 Intel® Ethernet Controller X540-AT2 Intel® Ethernet Controller X550 Intel® Ethernet Controller X550-AT Intel® Ethernet Controller X550-AT2 Intel® Ethernet Controller X550-BT2 Intel® Ethernet Converged Network Adapter X520 Series Intel® Ethernet Converged Network Adapter X520-DA2 Intel® Ethernet Converged Network Adapter X520-LR1 Intel® Ethernet Converged Network Adapter X520-QDA1 Intel® Ethernet Converged Network Adapter X520-SR1 Intel® Ethernet Converged Network Adapter X520-SR2 Intel® Ethernet Converged Network Adapter X520-T2 Intel® Ethernet Converged Network Adapter X540 Intel® Ethernet Converged Network Adapter X540-T1 Intel® Ethernet Converged Network Adapter X540-T2 Intel® Ethernet Converged Network Adapter X550 Intel® Ethernet Converged Network Adapter X550-T1 Intel® Ethernet Converged Network Adapter X550-T2 Intel® Ethernet Server Adapter X520 Intel® Ethernet Server Adapter X520-DA1 for Open Compute Project Intel® Ethernet Server Adapter X520-DA2 Intel® Ethernet Server Adapter X520-DA2 for Open Compute Project Intel® Ethernet Controller X710 Intel® Ethernet Controller X710-AM2 Intel® Ethernet Controller X710-BM2 Intel® Ethernet Controller XL710 Intel® Ethernet Controller XL710-AM1 Intel® Ethernet Controller XL710-AM2 Intel® Ethernet Controller XL710-BM1 Intel® Ethernet Controller XL710-BM2

Discontinued Products

Intel® Gigabit VT Quad Port Server Adapter Intel® 10 Gigabit AT Server Adapter Intel® PRO/10GbE CX4 Server Adapter Intel® NetportExpress Print Servers Intel® NetportExpress™ 10 and 10/100 Print Servers Intel® NetportExpress™ PRO and PRO/100 Print Servers Intel® PRO/100 ISA Adapter Intel® PRO/100 Intelligent Server Adapter Series Intel® PRO/100 Intelligent Server Adapter Intel® PRO/100 M Desktop Adapter Intel® PRO/100 Mobile Adapter Series Intel® PRO/100 CardBus Adapter Intel® PRO/100 CardBus II Adapter Intel® PRO/100 LAN+Modem56 CardBus Adapter Intel® PRO/100 LAN+Modem56 CardBus II Adapter Intel® PRO/100 LAN+Modem56 PC Card Adapter Intel® PRO/100 PC Card Adapter Intel® PRO/100 S Combo Mobile Adapter Intel® PRO/100 S Mobile Adapter Intel® PRO/100 SR Combo Mobile Adapter Intel® PRO/100 SR Mobile Adapter Intel® PRO/100 S Desktop Adapter Intel® PRO/100 S Management Adapter Intel® PRO/100 S Server Adapter Series Intel® PRO/100 S Dual Port Server Adapter Intel® PRO/100 S Server Adapter Intel® PRO/100 Smart Adapter Intel® PRO/100 VE Desktop Adapter Intel® PRO/100+ Dual Port Server Adapter Series Intel® PRO/100+ Dual Port Server Adapter Intel® PRO/100+ Adapter Intel® PRO/100+ Management Adapter Intel® PRO/100+ Server Adapter Series Intel® PRO/100+ Server Adapter Intel® PRO/1000 F Server Adapter Intel® PRO/1000 Gigabit Server Adapter Intel® PRO/1000 MF Dual Port Server Adapter Intel® PRO/1000 MF Server Adapter (LX) Intel® PRO/1000 MF Server Adapter Intel® PRO/1000 MT Desktop Adapter Intel® PRO/1000 MT Dual Port Server Adapter Intel® PRO/1000 MT Quad Port Server Adapter Intel® PRO/1000 PT Desktop Adapter Intel® PRO/1000 PT Quad Port Low Profile Server Adapter Intel® PRO/1000 T Desktop Adapter Intel® PRO/1000 T Server Adapter Intel® PRO/1000 XF Server Adapter Intel® PRO/1000 XT Low Profile Server Adapter Intel® PRO/1000 XT Server Adapter Intel® PRO/100B Adapter Intel® PRO/10GbE LR Server Adapter Intel® PRO/10GbE SR Server Adapter

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