Article ID: 000058302 Content Type: Troubleshooting Last Reviewed: 09/27/2023

Intel® NUC is Unable to Connect to the Internet After Installing Windows

Environment

Windows® 10, 64-bit*

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Summary

If the Intel NUC is from a recently released product, the Windows image may not have the correct drivers yet.

Description

Windows doesn't provide an option for the Intel® NUC to connect to the Internet during the Personalization process.

Resolution

For recently released Intel® NUCs, it may be necessary to install the network drivers as the Wireless or LAN component on the Intel NUC is new and the Microsoft image doesn't have the needed drivers yet.

All drivers can be found on Intel's Download Center.

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This article applies to 79 products

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