Article ID: 000058292 Content Type: Troubleshooting Last Reviewed: 09/04/2024

Unable to Update Display Brightness Using the Brightness Slider on Windows

Environment

Windows 11* Family, Windows® 10, 64-bit*

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Summary

How to resolve issue with Display brightness slider not working on Windows

Description

Screen brightness does not change after moving the Display Brightness Slider on Windows

Resolution
  1. Disable auto brightness if you have that feature.
    1. Go to Windows Settings by searching Settings
    2. Go to System
    3. Go to Display
    4. Uncheck Change Brightness Automatically
  2. Update the graphics driver to the latest version (try using the latest graphics driver from intel and your device's manufacturer)
  3. Perform a Clean manual Installation of the graphics driver (try using the latest graphics driver from intel and your device's manufacturer)
  4. Complete all necessary Windows update
  5. Repair System files
    1. Open the Search menu, type Command Prompt and select Run as administrator.
    2. Type chkdsk then press Enter
    3. Type prompt then press Enter
    4. Now, paste the following two commands and then hit Enter after each to scan and fix issues with the ieframe.dll file:
      • sfc /scanfile=c:\windows\system32\ieframe.dll
      • sfc /verifyfile=c:\windows\system32\ieframe.dll
    5. Type assoc then press Enter
    6. Type sfc /scannow then press Enter
      • Note: The above scans will identify problems with the ieframe.dll file and the other corrupt system files and replace them with their cached copy. After running the scans, check if the brightness slider is now working.
  6. If the issue persists, contact Intel support or your device manufacturer for further support.

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