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Error Code 0xA0010055 when Enabling Intel® Optane Memory

Content Type: Install & Setup   |   Article ID: 000058271   |   Last Reviewed: 02/27/2024
Description Resolution

Environment

Operating System

Windows® 10, 64-bit*
Windows® 10, 64-bit* Intel® Optane™ Memory, 16GB

Description

When Intel Optane memory is enabled, the error code 0xA0010055 appears. This happens after clean installing Windows® 10 20H2.

Resolution

  1. Press F2 consecutively after pressing the power button.
  2. When the BIOS (Basic Input/Output System) screen displays, click Advanced and then click the SATA tab under Device.
  3. Change Chipset SATA Mode to Intel RST Premium with Intel Optane System Acceleration.
  4. Press F10 to save changes.
  5. Set the Windows 10 20H2 installer (USB key) on the USB port and restart the computer.
  6. Press F10 consecutively at startup to open the boot menu screen.
  7. Follow the Windows Installation Wizard.
  8. At the Where do you want to install Windows screen, select Drive 0 and click New.
  9. Adjust the storage size to a number with 0 as the last two digits.
    • For example, change 114473 MB to 114400 MB
  10. Click Apply > click OK > click Next for the installation to begin.
    • Follow the instructions on the screen
  11. When the desktop screen appears, open the Disk Management.
  12. Confirm that an unsorted item on the last partition is greater than 5MB.
  13. Download and install the Optane driver.
    • Unzip the file and right-click iaStorAC.inf to install
  14. Restart the computer.
  15. At the Microsoft store, search and install Intel® Optane™ Memory and Storage Management.
  16. Launch the software and enable the Optane Module.

Related Products

This article applies to 79 products.
Intel® NUC Board DE3815TYBE Intel® NUC Kit with 5th Generation Intel® Core™ Processors Intel® NUC Kit with 6th Generation Intel® Core™ Processors Intel® NUC Kit with Intel® Atom® Processors Legacy Intel® NUC Kits Intel® NUC M15V Laptop Kit Intel® NUC Mini PC with Intel® Pentium® Processors Intel® Optane™ Memory M15 Series Intel® Compute Stick with 6th Generation Intel® Core™ Processors Intel® Compute Stick with Intel® Atom® Processors Intel® Compute Stick STK1A32SC Intel® Compute Stick STK1AW32SC Intel® NUC Laptop Elements Intel® NUC P14E Laptop Element - CMCN1CC

Discontinued Products

Intel® NUC Board NUC5i3MYBE Intel® NUC Board NUC5i5MYBE Intel® NUC Board D33217CK Intel® NUC Board D33217GK Intel® NUC Board D34010WYB Intel® NUC Board D53427RKE Intel® NUC Board D54250WYB Intel® NUC Board DCP847SKE Intel® NUC Kit NUC5i3MYHE Intel® NUC Kit NUC5i3RYH Intel® NUC Kit NUC5i3RYHS Intel® NUC Kit NUC5i3RYHSN Intel® NUC Kit NUC5i3RYK Intel® NUC Kit NUC5i5MYHE Intel® NUC Kit NUC5i5RYH Intel® NUC Kit NUC5i5RYHS Intel® NUC Kit NUC5i5RYK Intel® NUC Kit NUC5i7RYH Intel® NUC Kit NUC6i3SYH Intel® NUC Kit NUC6i3SYK Intel® NUC Kit NUC6i5SYH Intel® NUC Kit NUC6i5SYK Intel® NUC Kit NUC6i7KYK Intel® NUC Kit DE3815TYKHE Intel® NUC Kit D34010WYK Intel® NUC Kit D34010WYKH Intel® NUC Kit D54250WYK Intel® NUC Kit D54250WYKH Intel® NUC Kit DC3217BY Intel® NUC Kit DC3217IYE Intel® NUC Kit DC53427HYE Intel® NUC Kit DCCP847DYE Intel® NUC Kit DN2820FYKH Intel® NUC 9 Extreme Laptop Kit Intel® NUC 9 Extreme Laptop Kit - LAPQC71A Intel® NUC 9 Extreme Laptop Kit - LAPQC71B Intel® NUC 9 Extreme Laptop Kit - LAPQC71C Intel® NUC 9 Extreme Laptop Kit - LAPQC71D Intel® NUC M15 Laptop Kit Intel® NUC M15 Laptop Kit - EVO LAPBC510 Intel® NUC M15 Laptop Kit - EVO LAPBC710 Intel® NUC M15 Laptop Kit - EVO LAPRC510 Intel® NUC M15 Laptop Kit - EVO LAPRC710 Intel® NUC M15 Laptop Kit - LAPBC510 Intel® NUC M15 Laptop Kit - LAPBC710 Intel® NUC M15 Laptop Kit - LAPRC510 Intel® NUC M15 Laptop Kit - LAPRC710 Intel® NUC M15V Laptop Kit - LAPBC5V0 Intel® NUC M15V Laptop Kit - LAPBC7V0 Intel® NUC X15 Laptop Kit Intel® NUC X15 Laptop Kit - LAPAC71G Intel® NUC X15 Laptop Kit - LAPAC71H Intel® NUC X15 Laptop Kit - LAPKC51E Intel® NUC X15 Laptop Kit - LAPKC71E Intel® NUC X15 Laptop Kit - LAPKC71F Intel® NUC Kit NUC5PGYH Intel® Optane™ Memory H10 with Solid State Storage Intel® Optane™ Memory H20 with Solid State Storage Intel® Optane™ Memory M10 Series Intel® Optane™ Memory Series Intel® Compute Stick STK2m364CC Intel® Compute Stick STK2m3W64CC Intel® Compute Stick STK2mv64CC Intel® Compute Stick STCK1A32WFC Intel® Compute Stick STCK1A8LFC

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