Article ID: 000058199 Content Type: Error Messages Last Reviewed: 07/28/2022

What Does the “Energy Pack” Intel® RAID Controller Related Message Indicate?

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Summary

Steps on what to do when the Intel® RAID Controller shows the "Energy Pack" error

Description

The RAID Web Console shows the following red-background error message:

Energy pack has failed and cannot support data retention
Replace the Energy pack

Resolution
  1. Ensure the Intel® RAID Controller has the latest firmware (see How to Perform a Firmware Update of Intel® RAID Controllers on EFI Shell).
  2. Otherwise, replace the Intel® RAID Maintenance Free Backup Unit.