Summary
Basic troubleshooting to fix issues with the Intel Graphics Command Center not launching or opening
Description
- Intel Graphics Command Center fails to launch or open
- Intel Graphics Command Center stuck on loading screen upon opening the application
Resolution
Try the troubleshooting suggestions below:
- Confirm the system meets the following minimum system requirements:
- 6th Generation Intel® processor or newer
- Windows® 10 version 1709 or higher
- Windows® 10 DCH Intel® Graphics Driver version 25.20.100.6618 or newer
Note For older platforms, we recommend using the Intel® Graphics Control Panel installed with your driver. Using the Intel® Graphics Command Center on an unsupported platform may result in limited access or issues with some or all of Intel® controls such as but not limited to, display, video, and power settings provided in the application. - Install the latest graphics driver. See How to Install an Intel® Graphics Driver in Windows® 10 and Windows 8*/8.1* for steps to update your driver.
- Restart the system. When the Intel® Graphics Command Center updates, the application can get unsynchronized with the tray application. Restarting the system causes the tray application to restart and solves the issue.
- Repair or reset the app via Windows* Settings:
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Open Settings > Apps > Apps and features.
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Locate the Intel® Graphics Command Center application and select Advanced options.
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Under Reset, click Repair.
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Uninstall the application via Windows* Settings and re-install the application from the Microsoft* Store.
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Open Settings > Apps > Apps and features.
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Locate the Intel® Graphics Command Center application and select Uninstall.
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