Article ID: 000058105 Content Type: Troubleshooting Last Reviewed: 07/23/2021

Stuck During Installation of Windows® 10

Environment

windows10family

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Summary

How to fix the operating system installation issue.

Description

The system keeps loading and getting stuck at the operating system installation phase.

Resolution

Try the following tips to resolve the issue:

  • Ensure the BIOS is up to date. Contact the motherboard manufacturer for steps on how to check/update BIOS
  • Clear CMOS to reset BIOS settings in systems with Intel® Desktop Boxed Processors systems.
  • Try a different hard drive that is known to be working.
  • Download the Windows 10 disc image (ISO File) from Microsoft and create installation media.

Related Products

This article applies to 43 products