Article ID: 000058060 Content Type: Error Messages Last Reviewed: 01/02/2024

How to Solve Critical Operating System Error after Enabling the Hyper-V Services

Environment

Hyper-V on Windows Server 2019

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Summary

Provides instructions for troubleshooting the Blue Screen of Death (BSoD) after installing the hypervisor in a Windows* Operating System environment.

Description

After installing the virtualization feature Hyper-V on a Windows* Server 2019, a Blue Screen error is encountered upon the system reboot, which is required by the setup process.

Resolution

Below are instructions for troubleshooting common BSoD encounters:

  • Reinstall the Operating System.
  • Update to the latest FW (firmware) Package of your Intel® Server Board S2600WTTR.
  • Install the latest network drivers from the download center.
  • Enable the Hyper-V service/role from the Operating System Server Manager console (after completing this process a reboot might be required).

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