Article ID: 000057918 Content Type: Troubleshooting Last Reviewed: 01/22/2024

Is it Possible to Remove the QR Code Support Banner From the Display During Start on My Intel® NUC?

Environment

All the Intel® NUC models

Windows® 10, 64-bit*

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Summary

The QR code support banner on the start screen can be hidden by the BIOS setting

Description

After BIOS update the support information (QR code and support URL) appears in the left bottom corner of the Logo screen.

Resolution

You can hide the Support information (QR code and support URL) using the BIOS:

  • During your NUC's startup press F2 to enter BIOS
  • Go to the Advanced tab
  • Uncheck BIOS Self-Help
Additional information

Scan the QR code with a smartphone with QR code software to read the Support link embedded into the code, which will take you to the support website where you can find the latest BIOS and drivers, self-help materials, and support resources. Also, you can get help from the Intel Support team by following the link in the banner below.