Article ID: 000057851 Content Type: Install & Setup Last Reviewed: 12/14/2022

How to Run Denoise AI Application on a Surface Pro 7 with Intel® Iris™ Plus Graphics

Environment

Windows® 10, 64-bit*

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Summary

Steps to fix crashing issues with Denoise AI on a Surface Pro 7 with Intel® Iris™ Plus Graphics.

Description

Unable to run Denoise AI application with Surface Pro 7 with Intel® Iris™ Plus Graphics, the application will crash and close without any message.

Resolution

Follow the below recommendations:

  • Disable built-in color profile on Surface pro 7.
  • Use a new color profile calibrate thought Spyder Pro 5.

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