Summary
Steps to format an external storage device in NTFS with Microsoft Windows*.
Description
Unable to make an external storage device work with Windows*. When connecting the external device on the system, Windows was showing a capacity of 3.5GB instead of 2TB.
Resolution
- Open File Explorer*.
- Locate the external drive on the left menu.
- Right-click the drive.
- Select Format... option.
- On the File System option choose NTFS.
- Click Start.