Article ID: 000057773 Content Type: Troubleshooting Last Reviewed: 07/28/2022

Growth in the Mutex Handles When Playing Short Videos

Environment

Tested driver version 26.20.100.7755 System: spo-book H110 Windows 10 64-bit

Windows® 10, 64-bit*

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Summary

Article to describe how to fix issue with mutex handles increasing or growing when playing videos.

Description

A growth in the mutex handles is observed when playing short videos. After testing with other platforms, we found that this problem only occurs with Intel® HD Graphics 630 (7th generation). The Intel 3rd generation graphics card does not have this problem.

DebugDiag shows that this problem is in the igdgmm64.dll / igdgmm32.dll, d. H. in the Intel driver.

Resolution

Issue is fixed with driver 27.20.100.8280 or newer.

Related Products

This article applies to 1 products