Article ID: 000057409 Content Type: Error Messages Last Reviewed: 07/08/2021

"Memory Thermal Trip" - Intel® Server System S9200WK Product Family

Environment

Intel® Server System S9200WK Product Family

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Summary

Approach towards "Thrm Trip" events and using Intel® Server System S9200WK Product Family

Description

The following events are reported:

Memory Mem P0D1 Th Trip | Critical Overtemperature

Memory Mem P1D1 Th Trip | Critical Overtemperature

Resolution

Each S9200WK node has two die per CPU to achieve the max core count:

CPU 0

P0D0 - processor 0, die 0

P0D1 - processor 0, die 1

 

CPU1

P1D0 - processor 1, die 0

P1D1 - processor 1, die 1

 

Therefore, the message "Memory Mem P1D1 Th Trip" means Processor 1, Die 1 was overheated and a thermal trip (Th Trip) event occurred.

NoteIt does not mean the memory DIMM in D1 slot has is defective.

Memory (DIMMs) are sensitive to excessive heat and may cause the server to be unstable; therefore, a thermal trip occurs when the internal server temperature is too high.

Check the following and ensure the server node is receiving adequate cooling:

  1. Ensure there is good airflow.
  2. Make sure nothing in blocking airflow so that the heat can dissipate from the server.
  3. Ensure all fans are up and running.

 

For more information, refer to the following documents:

Additional information

 

 

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