Receiving an error message when trying to install the graphics driver.
Follow the steps below to completely uninstall and reinstall the graphics driver.
If the above method cannot resolve the issue, try to use Display Driver Uninstaller to uninstall the graphics driver first, refer to:
How to Use the Display Driver Uninstaller (DDU) to Uninstall an Intel® Graphics Driver
Note |
We supply generic versions of graphics drivers for general purposes. Computer manufacturers might have changed the features, incorporated customizations, or made other changes to the graphics driver software or software packaging. To avoid potential installation incompatibilities, we recommend that you check first with your computer manufacturer and use the driver software provided by them. |
If you do not see the Execute a clean installation checkbox during the driver installation, follow the steps below to perform a manual clean installation.
Warning |
DO NOT use the steps referenced below to install Windows DCH drivers, as doing so bypasses the Intel installer designed to install these new drivers, thereby possibly resulting in minor to catastrophic issues on your system and system instability. You can only use the Installer (.exe) provided by Intel or your computer manufacturer. |