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How to Unlock Drives on Intel® Rapid Storage Technology (Intel® RST)

Content Type: Troubleshooting   |   Article ID: 000057343   |   Last Reviewed: 08/01/2022
Description Resolution

Environment

Operating System

Windows® 10, 64-bit*

Description

Unable to unlock drives using Intel® Rapid Storage Technology (Intel® RST)

Resolution

Locked (status) indicates that at least one array disk is locked with a password. The volume is visible because at least one other array disk is unlocked.

Unlocking password-protected disks

You can unlock a password-protected disk by entering the password, which allows you to access data or use that disk to create a volume.
The password is set up through the system BIOS. Locked disks can be identified with the lock icon appended to them and display a Locked status in the disk properties.

Steps through the BIOS

In this state, the overall storage system health is still reported as normal, but we recommend that you unlock the disks to make the volume data fully accessible.
Follow this procedures to unlock a disk:

  1. Click Unlock.
  2. Enter the password and  click Unlock.
  3. Repeat this procedure for all locked disks included in the volume in order to unlock the volume.

 

Note
  • The previous steps should be performed in the BIOS. For specific instructions and BIOS settings contact the system manufacturer.
  • In case you don't have a needed any password, contact the original equipment manufacturer (OEM) of your drive in order to obtain the key.

Related Products

This article applies to 1 products.
Intel® Rapid Storage Technology (Intel® RST)

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