Installation Problems of Windows® 10 Wi-Fi Drivers Version 21.110 or 21.120.1 Using Exe Installation Package and Fix
Content Type: Install & Setup | Article ID: 000057267 | Last Reviewed: 04/15/2022
Issues during the driver package installation:
The following issues have been reported for installation of Wi-Fi driver version 21.110 or 21.120.1 of the end user package:
While running the .exe file, the instalation takes too long and the wizard never appears.
While using the Intel® Driver and Support Assistant, the installation fails and an error is displays.
Start by attempting to updating your drivers to the latest version available for your Wi-Fi adapter.
Install the drivers using the following method:
Step 1: Download and save the Intel® PROSet/Wireless Software and Drivers for IT Admins package from Download Center:
If the driver file was contained in a .zip file, unzip the file to a designated location or folder.
Step 2: Uninstall the current Wi-Fi driver
| Note |
Windows* may have an inbox Wi-Fi driver that came preinstalled on your system. These types of drivers can't be uninstalled (you won't see the "Delete the driver software for this device" option). Proceed to the next step if you start seeing the same version of the driver installed automatically after performing the uninstall process. The video in the link below provides additional details on inbox drivers: |
Step 3: Manual Driver installation.
| Note |
If using Intel® Driver and Support Assistance after the installation is done Go and Click on Refresh results to check if the installation was successfully completed. |
| Important |
The update package indicates the installation driver package and the driver version refers to the actual driver for each wireless adapter. For instance, driver package version 21.110.1.1 includes the following:
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