Article ID: 000057043 Content Type: Troubleshooting Last Reviewed: 10/16/2023

Edges of the Desktop Are Cut Off on Display

Environment

Windows® 10, 64-bit*

BUILT IN - ARTICLE INTRO SECOND COMPONENT
Summary

How to adjust display scaling to fix overscan using the Intel® Graphics Command Center (Intel® GCC).

Description
  • Unable to completely see the programs on my computer. The edges and Windows* taskbar are out of sight.
  • Overscan in native resolution appears after upgrading to Windows 11*
Resolution

What is overscan?

Overscan is when the edges of a display are trimmed. Overscan can occur when a PC is connected to an external display, such as an HDTV.

To fix overscan in the Intel® Graphics Command Center:

  1. Open the Intel® Graphics Command Center:
    • In the Windows search box, search for Intel. The Intel Graphics Command Center will appear as a search result. Click the Intel Graphics Command Center search result to launch the application.
  2. Click Display in the left navigational menu.
  3. Select the monitor that is showing the overscan issue.
  4. In the General tab, locate the Scale setting and click Custom in the dropdown menu.
  5. Adjust the two sliders until the the screen fits.
  6. Click X to close the the window.
  7. Check and adjust the Aspect Ratio of the TV.
    • For  LG OLED48C1PTB TV:
      1. Activate the Settings on the remote.
      2. Find Game Optimizer (This can only be turned on if computer is ON and connected to the TV.
      3. Turn on Game Dashboard.
      4. Turn on VRR & G-Sync.
      5. Turn on AMD FreeSync Premium.
      6. Under Aspect Ratio showing 16:9, set to Auto Select.
Note

Displays may provide a button or menu item to adjust overscan. See the display manual or contact your display manufacturer for more information.

Custom scaling is only available for external displays.