Summary
Troubleshooting steps to try to resolve the Code 28 error in the Device Manager for Audio Device on Intel® NUC 9 Extreme Laptop Kits products
Description
The audio from the speakers and/or headset doesn't work or stops working after a Windows* update, and Device Manager shows error code 28.
Resolution
Even if you've already downloaded and installed it previously, download the Audio_with_SST_2996-Win10-6.0.8924.1 driver and reinstall it.
Additional information
The Audio_with_SST_2996-Win10-6.0.8924.1 driver must be the last driver installed or you may encounter this issue.