Summary
Description of Error Codes 0xA00A002B, 0xA00A0030, 0xA00A002F and guidance to resolve the issue
Description
One of the following Error Codes was received when managing an Intel® Optane™ memory device: 0xA00A002B, 0xA00A0030, 0xA00A002F.
Resolution
The configuration is not compatible for the pinning capabilities.
Steps to resolve:
The pinning feature is only supported in specific configuration. See below to check that the system supports this capability:
- Intel Optane memory module with capacity of 32 GB or greater
- Drive being accelerating is the system drive (the one that contains the OS). Pinning is not supported when the secondary/data drive is accelerated
If the error persists or any additional help is needed, contact support under Memory and Storage.