Summary
Description of Error Code 0xA008002E and steps to resolve the issue
Description
The following Error Code was received when managing an Intel® Optane™ memory device: 0xA008002E.
Resolution
The version of the Intel® RST driver is not supported by the version of the Application being used. An update may be available/required.
Steps to resolve:
| Note | Back up all data/files before proceeding with the steps below. |
Step 1: Disable Intel® Optane™ memory (if enabled).
Step 2: Uninstall the Application.
Step 3: Restart the system.
Step 4: Download the latest driver package.
| Note |
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Step 5: Install the Driver and Application.
If the error persists or any additional help is needed, contact support under Memory and Storage.