Description of Error Codes listed and guidance to resolve the issue
One of the following Error Codes was received when managing an Intel® Optane™ memory device: 0xA0070025, 0xA0070026, 0xA0070027, 0xA0070031.
An error occurred during the Disabling process.
Steps to resolve:
| Note | Back up all data/files before proceeding with the steps below. |
Try to disable from within the System BIOS by doing the following:
Step 1: In the system BIOS, locate the Intel® Rapid Storage Technology menu.
Step 2: Select the Intel Optane Memory volume.
Step 3: Choose option to deconcatenate.
Step 4: Make sure to select Preserve Data. It migrates the data on your volume back to the higher capacity drive that was being accelerated
Step 5: Choose option Start deconcatenation.
If the error persists or any additional help is needed, contact support under Memory and Storage.