Summary
Description of Error Code 0xA007000B and how to resolve the issue
Description
The following Error Code was received when managing an Intel® Optane™ memory device: 0xA007000B.
Resolution
This error occurs if there is less than 1 MB offset at the beginning of the drive to be accelerated.
Steps to resolve:
| Note | Back up all data/files before proceeding with the guidance below. |
It is best to do a low-level format or secure erase on the drive to be accelerated and reinstall the Operating System.
If the error persists or any additional help is needed, contact support under Memory and Storage.