Summary
Description of Error Code 0xA0070004 and how to resolve the issue
Description
The following Error Code was received when managing an Intel® Optane™ memory device: 0xA0070004.
Resolution
This error may occur if there is old metadata, the data added to the module when creating a volume, still on the device. This could be from a previous instance of an Intel Optane memory volume.
If this data remains, the software cannot create new volumes as it indicates a volume already exists.
Steps to resolve:
| Note | Back up all data/files before proceeding with the guidance below. |
If a new volume needs to be created, refer to the article Removing Partitions with Microsoft DiskPart* to 'Clean' the module of all data.
If the error persists or any additional help is needed, contact support under Memory and Storage.