Summary
Description of Error Codes listed and guidance to resolve the issue
Description
One of the following Error Codes was received when managing an Intel® Optane™ memory device: 0xA0070001, 0xA0070003, 0xA007000A, 0xA007000F, 0xA0070019.
Resolution
This error indicates there is a compatibility issue with support for Intel® Optane™ Memory.
| Note | Back up all data/files before proceeding with the guidance below. |
Platform compatibility for Intel® Optane™ memory relates to support within the Hardware as well as proper BIOS support.
Check with the platform/system vendor to confirm compatibility.
The Intel® Optane™ Optane Memory User Guide contains all requirements that must be supported.
If the error persists or any additional help is needed, contact support under Memory and Storage.