Summary
Description of Error Code 0xA0010050 and steps to resolve the issues
Description
The following Error Code was received when managing an Intel® Optane™ memory device: 0xA0010050.
Resolution
This error occurs when an old version or the Intel® RST driver is installed on the system. It may also be related to a bad installation of the application/driver.
Steps to resolve:
| Note | Back up all data/files before proceeding with the steps below. |
Step 1: Uninstall the Intel® Rapid Storage Technology (Intel® RST) / Intel® Optane™ Memory related application.
Step 2: Restart system.
Step 3: Reinstall the application.
If the error persists or any additional help is needed, contact support under Memory and Storage.