Article ID: 000056844 Content Type: Compatibility Last Reviewed: 02/09/2022

Can Intel® Optane™ Memory products be used in SATA "AHCI" mode?

Environment

Windows® 10, 64-bit*

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Summary

Compatibility information between Intel® Optane™ Memory products and SATA "AHCI" mode.

Description
  • Unable to determine if the Intel® Optane™ Memory M10 Series or Intel® Optane™ Memory H10 Series is compatible with SATA AHCI mode
  • Error message: AHCI not detected
  • Error message: Feature not supported in AHCI mode
Resolution

System acceleration with Intel® Optane™ memory products requires setting the SATA mode in BIOS to Intel® RST Premium and System Acceleration with Intel® Optane™ Memory Technology.

Note
Additional information

For BIOS settings and adjustments, it is always important to keep the following in mind:

  • Changing the BIOS configuration (SATA mode) requires an OS reinstallation. Creating a backup is always recommended before any BIOS change.
  • If Intel® Optane™-related settings cannot be found in the BIOS environment, check with the system/motherboard manufacturer (OEM) for system compatibility with Intel® Optane™ memory.