Article ID: 000056502 Content Type: Connectivity Last Reviewed: 02/28/2023

Not Able to Log On in Intel® Active Management Technology (Intel® AMT) When Using Internet Explorer*

Environment

Dell OptiPlex 7040

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Summary

Provides troubleshooting steps for Active Directory in Intel® AMT

Description

When configuring Intel® AMT for Active Directory, no matter what, not able to log on.

Resolution

For Active Integration, there are a few things that must be in place.

  1. In Internet Explorer*, go to settings/advanced and select Enable Integrated Windows Authentication:
    It will say to restart the computer. There is no need to. Restart Internet Explorer* instead.
  2. Add these keys to the registry:

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_INCLUDE_PORT_IN_SPN_KB908209]

     "iexplore.exe"=dword:00000001

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_INCLUDE_PORT_IN_SPN_KB908209]

    "iexplore.exe"=dword:00000001

  3. Must connect to the target system remotely using the fully qualified domain name (fqdn) with appropriate port. As an example, ics-thinkpad2.vprodemo.com:16992 for non-TLS (Transport Layer Security), ics-thinkpad2.vprodemo.com:16993 for TLS.

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