Article ID: 000055818 Content Type: Troubleshooting Last Reviewed: 07/14/2021

How to Resolve Booting Issues with an Intel® Xeon® W-3175X Processor in an ASUS* or Gigabyte* Motherboard

Environment

Boxed Intel® Xeon® W-3175X Processor ASUS ROG Dominus* Extreme workstation board or Gigabyte C621* motherboard

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Summary

Troubleshooting steps for motherboard booting issues (for example, no boot, error code 00 or 60) when installing an Intel® Xeon® W-3175X Processor

Description
  • ASUS* motherboard will not boot and displays error code 00 or 60.
  • Gigabyte* motherboard will not boot.
Resolution
  1. Check the seating of the processor in its motherboard's socket.
  2. Check the motherboard’s power supply cables are attached as instructed in the motherboard documentation and power supply documentation.
  3. Check the installation of the 3rd party cooling solution.
  4. Verify the cooling solution is not pushing down too hard or pulling up on the processor.
  5. With the ASUS motherboard running, press the small red-colored Safe Boot button to force a reconfigure and reboot.  This button is located near the power Start button.
  6. Follow the motherboard user guide.
  7. With the ASUS motherboard, confirm that the LN2 Mode Jumper is set to the Enable position.
NoteIntel recommends using the Intel® Extreme Tuning Utility to configure and test this processor.

For guidance, especially on the bolt-down method, see How to Install an Intel® Xeon® Processor into an LGA3647 socket. The fabric steps can be skipped.

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