Article ID: 000055017 Content Type: Error Messages Last Reviewed: 09/26/2022

Baseboard Management Controller Embedded Web Server (BMC EWS):Login Failed Error on S2600WFT

Environment

OS Independent family

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Summary

How to resolve a login failed error on S2600WF family (and also on S2600BP and S2600ST Purley Systems) BMC EWS BMC firmware prior to v1.90.0cf6e935 shows to exhibit such behavior, and thus BMC firmware needs to be updated to the latest version.

Description

Login error encountered on BMC Web Console

Error: Login failed, please check if you have privileges to login to web server

Resolution
  • Check if the credentials are correct, password complexity is met and the necessary privileges are added from the BMC Basic Input/Output System (BIOS) console
  • Update the BMC firmware to the latest.
Note

The recommendation is to update the complete software package which includes BIOS, Field Replaceable Unit/Sensor Data Record (FRUSDR), Management Engine (ME), and Baseboard Management Controller (BMC) version.

BIOS Update instructions for Intel® Server Boards

Additional information

As per release notes, the entry line does not explain Intel® Server Board S2600WF family. 1306124875 - [S2600BP and S2600ST] BMC EWS cannot login. However, the issue is observed on the Intel® Server Board S2600WF and the firmware update resolved the issue for the customer.

Related Products

This article applies to 1 products