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How to Resolve Team and VLAN Configuration Issues for Windows® 10 1809 (RS5)

Content Type: Install & Setup   |   Article ID: 000039505   |   Last Reviewed: 07/07/2021

Environment

Operating System

windows10family
Windows® 10 supported Intel® Ethernet Adapters

Description

Intel® Advanced Network Services (Intel® ANS) fails or hangs after operating system upgrade.

Resolution

If you upgrade your operating system from Windows® 10 RS4 to Windows® 10 RS5, or from Windows® 10 RS5 to Windows® 10 19H1, trying to create an Intel® Advanced Network Services (Intel® ANS) team or Virtual Local Area Network (VLAN) may fail or cause Microsoft PowerShell* to hang. Following the steps below will resolve the issue.

Note

Check out Windows® 10 Support for Intel® Ethernet Adapters first.

  1. If Microsoft PowerShell hangs, reboot your system.
  2. Uninstall Intel® PROSet and all of its subcomponents.
  3. Open the Windows Network and Sharing Center.
  4. On the left sidebar, click Change adapter settings.
  5. Double-click an Intel® Ethernet Adapter to open its properties.
  6. In the section below the This connection uses the following items caption, highlight Intel® Advanced Network Services Protocol and click Uninstall.
  7. Download the driver and run the Intel® PROSet installer (found in the APPS\PROSETDX\Winx64 folder) and follow the instructions in the install wizard.

If you are still experiencing the PowerShell hang issue when creating a Team or other ANS issues, contact Intel Customer Support with the Intel® System Support Utility log.

Related Products

This article applies to 225 products.
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Adapter X520-DA1 for Open Compute Project Intel® Ethernet Server Adapter X520-DA2 Intel® Ethernet Server Adapter X520-DA2 for Open Compute Project 700 Series Controllers (up to 40GbE) Intel® Ethernet Controller X710 Intel® Ethernet Controller X710-AM2 Intel® Ethernet Controller X710-BM2 Intel® Ethernet Controller XL710 Intel® Ethernet Controller XL710-AM1 Intel® Ethernet Controller XL710-AM2 Intel® Ethernet Controller XL710-BM1 Intel® Ethernet Controller XL710-BM2 700 Series Network Adapters (up to 40GbE) Intel® Ethernet Converged Network Adapter X710 Intel® Ethernet Converged Network Adapter X710-DA2 Intel® Ethernet Converged Network Adapter X710-DA4 Intel® Ethernet Converged Network Adapter X710-T4 Intel® Ethernet Server Adapter X710-DA2 for OCP Intel® Ethernet Converged Network Adapter XL710 Intel® Ethernet Converged Network Adapter XL710-QDA1 Intel® Ethernet Converged Network Adapter XL710-QDA2 Intel® Ethernet Network Adapter X710 Intel® Ethernet Network Adapter X710-DA2 for OCP 3.0 Intel® Ethernet Network Adapter X710-DA4 for OCP 3.0 Intel® Ethernet Network Adapter X710-T2L Intel® Ethernet Network Adapter X710-T2L for OCP 3.0 Intel® Ethernet Network Adapter X710-T4L Intel® Ethernet Network Adapter X710-T4L for OCP 3.0 Intel® Ethernet Network Adapter X722 Intel® Ethernet Network Adapter X722-DA2 Intel® Ethernet Network Adapter X722-DA4 Intel® Ethernet Network Adapter XXV710 Intel® Ethernet Network Adapter XXV710-DA1 Intel® Ethernet Network Adapter XXV710-DA1 for OCP Intel® Ethernet Network Adapter XXV710-DA2 Intel® Ethernet Network Adapter XXV710-DA1 for OCP 800 Series Controllers (up to 200GbE) 800 Series Network Adapters Intel® Ethernet E810 Network Adapters (up to 100GbE) Intel® Ethernet Network Adapter E810-CQDA1 Intel® Ethernet Network Adapter E810-CQDA2 Intel® Ethernet Network Adapter E810-XXVDA2 Intel® Ethernet Network Adapter E810-XXVDA4 Ethernet Connections (up to 100GbE) Gigabit Ethernet Adapters (up to 2.5GbE) Intel® Ethernet Network Adapter I350 Series Intel® Ethernet Network Adapter I350-T4 for OCP 3.0 Intel® Ethernet Server Adapter I210 Series Intel® Ethernet Server Adapter I210-T1 Intel® Ethernet Server Adapter I340 Series Intel® Ethernet Server Adapter I340-F4 Intel® Ethernet Server Adapter I340-T4 Intel® Ethernet Server Adapter I350 Series Intel® Ethernet Server Adapter I350-F2 Intel® Ethernet Server Adapter I350-F4 Intel® Ethernet Server Adapter I350-T2 Intel® Ethernet Server Adapter I350-T4 Intel® Gigabit CT Desktop Adapter Series Intel® Gigabit CT Desktop Adapter Intel® Gigabit EF Server Adapter Series Intel® Gigabit EF Dual Port Server Adapter Intel® Gigabit ET Server Adapter Series Intel® Gigabit ET Dual Port Server Adapter Intel® Gigabit ET Quad Port Server Adapter Intel® Gigabit ET2 Quad Port Server Adapter Intel® Gigabit VT Quad Port Server Adapter Series Gigabit Ethernet Controllers (up to 2.5GbE) Intel® 82579 Gigabit Ethernet Controller Intel® 82579LM Gigabit Ethernet PHY Intel® 82579V Gigabit Ethernet PHY Intel® Ethernet Controller I225 Series Intel® Killer™ Ethernet Products Intel® Killer™ Ethernet Controller Intel® Killer™ Ethernet E2500v2 Intel® Killer™ Ethernet E2600 Intel® Killer™ Ethernet E3000 2.5 Gbps Intel® Killer™ Ethernet E3100 2.5 Gbps Intel® 10 Gigabit AF Server Adapter Series Intel® 10 Gigabit AF DA Dual Port Server Adapter Intel® 10 Gigabit AT Server Adapter Series Intel® 10 Gigabit AT2 Server Adapter Intel® 10 Gigabit CX4 Server Adapter Series Intel® 10 Gigabit CX4 Dual Port Server Adapter Intel® 10 Gigabit XF Server Adapter Series Intel® 10 Gigabit XF LR Server Adapter Intel® 10 Gigabit XF SR Dual Port Server Adapter Intel® 10 Gigabit XF SR Server Adapter Intel® 82566 Gigabit Ethernet PHY Intel® 82566DC Gigabit Ethernet PHY Intel® 82566DM Gigabit Ethernet PHY Intel® 82566MC Gigabit Ethernet PHY Intel® 82566MM Gigabit Ethernet PHY Intel® 82567 Gigabit Ethernet Controller Intel® 82577 Gigabit Ethernet PHY Intel® 82577LC Gigabit Ethernet PHY Intel® 82577LM Gigabit Ethernet PHY Intel® 82578 Gigabit Ethernet PHY Intel® 82578DC Gigabit Ethernet PHY Intel® 82578DM Gigabit Ethernet PHY Intel® PRO/100 ISA Adapter Series Intel® PRO/100 M Desktop Adapter Series Intel® PRO/100 S Desktop Adapter Series Intel® PRO/100 S Management Adapter Series Intel® PRO/100 Smart Adapter Series Intel® PRO/100 VE Adapter Series Intel® PRO/100 VE Network Connection Intel® PRO/100 VM Adapter Series Intel® PRO/100 VM Network Connection Intel® PRO/100+ Management Adapter Series Intel® PRO/1000 CT Adapter Series Intel® PRO/1000 CT Network Connection Intel® PRO/1000 F Server Adapter Series Intel® PRO/1000 GT Desktop Adapter Series Intel® PRO/1000 GT Desktop Adapter Intel® PRO/1000 GT Server Adapter Series Intel® PRO/1000 GT Quad Port Server Adapter Intel® PRO/1000 Gigabit Server Adapter Series Intel® PRO/1000 MF Server Adapter Series Intel® PRO/1000 MT Desktop Adapter Series Intel® PRO/1000 MT Server Adapter Series Intel® PRO/1000 MT Server Adapter Intel® PRO/1000 PF Server Adapter Series Intel® PRO/1000 PF Dual Port Server Adapter Intel® PRO/1000 PF Quad Port Server Adapter Intel® PRO/1000 PF Server Adapter Intel® PRO/1000 PM Adapter Series Intel® PRO/1000 PM Network Connection Intel® PRO/1000 PT Desktop Adapter Series Intel® PRO/1000 PT Server Adapter Series Intel® PRO/1000 PT Dual Port Server Adapter Intel® PRO/1000 PT Quad Port Server Adapter Intel® PRO/1000 PT Server Adapter Intel® PRO/1000 T Desktop Adapter Series Intel® PRO/1000 T Server Adapter Series Intel® PRO/1000 XF Server Adapter Series Intel® PRO/1000 XT Server Adapter Series Intel® PRO/100B Adapter Series Intel® PRO/10GbE LR Server Adapter Series Intel® PRO/10GbE SR Server Adapter Series Legacy Intel® Killer™ Ethernet Products NetEffect™ Ethernet Adapters NetEffect™ Ethernet Mezzanine Cluster Adapter -H NetEffect™ Ethernet Mezzanine Cluster Adapter -I NetEffect™ Ethernet Server Cluster Adapter CX4 NetEffect™ Ethernet Server Cluster Adapter DA NetEffect™ Ethernet Server Cluster Adapter DA2 NetEffect™ Ethernet Server Cluster Adapter SFP+ SR NetEffect™ Ethernet Server Cluster Adapter SFP+ SR2 Xircom® Networking & Modem Adapters Multi-host Controllers (up to100GbE)

Discontinued Products

Intel® Gigabit VT Quad Port Server Adapter Legacy Ethernet Products Intel® 10 Gigabit AT Server Adapter Intel® PRO/10GbE CX4 Server Adapter Intel® NetportExpress Print Servers Intel® NetportExpress™ 10 and 10/100 Print Servers Intel® NetportExpress™ PRO and PRO/100 Print Servers Intel® PRO/100 ISA Adapter Intel® PRO/100 Intelligent Server Adapter Series Intel® PRO/100 Intelligent Server Adapter Intel® PRO/100 M Desktop Adapter Intel® PRO/100 Mobile Adapter Series Intel® PRO/100 CardBus Adapter Intel® PRO/100 CardBus II Adapter Intel® PRO/100 LAN+Modem56 CardBus Adapter Intel® PRO/100 LAN+Modem56 CardBus II Adapter Intel® PRO/100 LAN+Modem56 PC Card Adapter Intel® PRO/100 PC Card Adapter Intel® PRO/100 S Combo Mobile Adapter Intel® PRO/100 S Mobile Adapter Intel® PRO/100 SR Combo Mobile Adapter Intel® PRO/100 SR Mobile Adapter Intel® PRO/100 S Desktop Adapter Intel® PRO/100 S Management Adapter Intel® PRO/100 S Server Adapter Series Intel® PRO/100 S Dual Port Server Adapter Intel® PRO/100 S Server Adapter Intel® PRO/100 Smart Adapter Intel® PRO/100 VE Desktop Adapter Intel® PRO/100+ Dual Port Server Adapter Series Intel® PRO/100+ Dual Port Server Adapter Intel® PRO/100+ Adapter Intel® PRO/100+ Management Adapter Intel® PRO/100+ Server Adapter Series Intel® PRO/100+ Server Adapter Intel® PRO/1000 F Server Adapter Intel® PRO/1000 Gigabit Server Adapter Intel® PRO/1000 MF Dual Port Server Adapter Intel® PRO/1000 MF Server Adapter (LX) Intel® PRO/1000 MF Server Adapter Intel® PRO/1000 MT Desktop Adapter Intel® PRO/1000 MT Dual Port Server Adapter Intel® PRO/1000 MT Quad Port Server Adapter Intel® PRO/1000 PT Desktop Adapter Intel® PRO/1000 PT Quad Port Low Profile Server Adapter Intel® PRO/1000 T Desktop Adapter Intel® PRO/1000 T Server Adapter Intel® PRO/1000 XF Server Adapter Intel® PRO/1000 XT Low Profile Server Adapter Intel® PRO/1000 XT Server Adapter Intel® PRO/100B Adapter Intel® PRO/10GbE LR Server Adapter Intel® PRO/10GbE SR Server Adapter