Article ID: 000039470 Content Type: Troubleshooting Last Reviewed: 07/13/2021

Is It Normal to See a Lower Value for the Processor Base Frequency?

Environment

Intel® Celeron® Processor J1900 (2M Cache, up to 2.42 GHz) Intel® Pentium® Processor 4405U

WindowsServer2016

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Summary

Explains why the Processor Base Frequency may show lower values.

Description

BIOS (Basic Input/Output System) and operating system report the processor is running a lower value than the Processor Base Frequency listed on Product Specifications.

Resolution

Seeing a little lower value regarding Processor's Base Frequency is a normal mismatch number reported by the Operating System or BIOS.

For instance, 1.99GHz is basically 2.0GHz and it is normal for this type of technology.

In case of doubts regarding the processor's performance or state, you can run the Intel® Processor Diagnostic Tool (Intel PDT) to verify that the processor is working properly.
The purpose of Intel® PDT is to verify the functionality of an Intel® microprocessor. The diagnostic tool checks for brand identification, verifies the processor operating frequency, tests specific processor features, and performs a stress test on the processor.

You may also contact your computer manufacturer to check proper BIOS settings and recommended BIOS version to ensure the proper functionality of the system, including the processor.

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