Article ID: 000039118 Content Type: Troubleshooting Last Reviewed: 07/09/2021

How to Fix a Kernel-Power Error

Environment

Note: All drivers are up-to-date.

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Summary

Troubleshooting steps to fix the Kernel-Power, Event 41 scenario

Description

The error in the Windows* event log is Event 41, the source being Kernel-Power, listed as a critical error.

Resolution

Determine faulty components by elimination process:

  1. Remove from the chassis.
  2. Swap the RAM.
  3. Swap the PSU.
  4. Swap the drives.
  5. Try another processor.
  6. Swap the motherboard.

Related Products

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