Summary
Troubleshooting steps for when memory modules aren't recognized.
Description
- Memory modules aren't detected and the Intel® NUC won't start.
- NUC works when using only 1 memory module, but issue occurs when using 2 memory modules on NUC.
- LED blinks.
Resolution
- Remove and reseat the memory.
- Make sure the contacts on the memory and the socket are clean.
- Check for physical damage on the memory slots and the whole NUC unit.
- Check for a faulty memory module by trying the memory in a known good system.
- Try memory modules that are known to be good (they work in a different system).
If the Intel NUC has two memory slots:
- Try using just one memory module at a time, first in the upper slot and then in the lower slot.
- Try using memory modules from the same manufacturer with the same part number and speed.
| Note | The use of two different memory modules may prevent the NUC from starting. Installing an incompatible or detective module will stop the NUC from booting. |