Article ID: 000038266 Content Type: Install & Setup Last Reviewed: 07/13/2021

How to Disable Intel® Active Management Technology (Intel® AMT) User Consent Prompt for Remote KVM

Environment

 Kernel-based Virtual Machine (KVM)

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Summary

Steps to remove the user consent requirement at the start of a Intel® Active Management Technology (Intel® AMT) remote KVM session

Description

End users are prompted to allow a remote Kernel-based Virtual Machine (KVM) session to proceed on Intel® Active Management Technology (Intel® AMT) systems. We used ACUWizard to enable Intel AMT.

Resolution

When ACUWizard (also known as Host Based Configuration) is used to enable AMT, this always puts the system in Client Control Mode (CCM). A system in CCM always requires user consent for remote sessions. This cannot be disabled as long as the system is in CCM.

To resolve this, the system must be placed into Admin Control Mode (ACM).

Options to put a system into ACM

  1. If you have an RCS server setup:
    1. Use ACUConfig and the MoveToACM option to change to ACM (Admin Control Mode). Refer to the Moving from Client Control to Admin Control section of the Intel® Setup and Configuration Software (Intel® SCS) User Guide
  2. If you do not have an RCS server or cannot perform the MoveToACM command for some reason:
    1. The system must be unconfigured and reconfigured without using Host Based Configuration.
      1. To unconfigure:
        On the client system, run ACUConfig unconfigure.
      2. To reconfigure without using Host Based Configuration:
        • Use MEBx to enable Intel AMT.
          OR
        • Use USB key configuration. Refer to the Defining Manual Configuration (Multiple Systems section in the AMT Configuration User Guide for instructions on how to create a USB key for configuration.
Note

Some systems (especially newer HP systems) have a BIOS setting for Allow USB Key provisioning. The default for this setting is frequently set to Disabled for security reasons. If the USB key is not recognized after a reboot, go into the BIOS and change this setting to Enabled. You may have to search for this setting as it is not in one standard place in the BIOS.

Additional information
Note

User consent cannot be turned off in Client Control Mode (CCM).

 

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