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Why Is the HDMI® Output Not Recognized on the Windows Playback Devices Using the Intel® UHD Graphics 630?

Content Type: Troubleshooting   |   Article ID: 000037869   |   Last Reviewed: 07/29/2022

Environment

Operating System

Windows® 10 family

Description

No HDMI sound device is found on the Windows® sounds playback devices.

Resolution

This issue may be caused by the system is running on BIOS legacy mode.

To change the BIOS mode follow these steps:

  • Access the BIOS.
  • Enable UEFI mode.

If this does not solve the issue, and your device is sold by an Original Equipment Manufacturer (OEM), refer to their customer support.

Related Products

This article applies to 1 products.