Article ID: 000036658 Content Type: Troubleshooting Last Reviewed: 07/22/2021

How do I Resolve the "Controller ID: 0 Fatal firmware..." Error?

Environment

Intel® RAID Controller RS2BL040 / 80 Server board with the latest BIOS/firmware

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Summary

Troubleshooting hints on how to approach the "Fatal Firmware" errors.

Description

When the Controller ID:  0   Fatal firmware... error occurs, the system reboots.

Resolution

The fatal firmware error initially points to the controller having failed. However, consider the following steps first:

  1. See that the Board-Card combination is a compatible one.
  2. Contact Support with the RAID logs and System Information Retrieval Utility (Sysinfo) logs if the situation persists.

Related Products

This article applies to 1 products