Article ID: 000036533 Content Type: Compatibility Last Reviewed: 07/28/2021

No Video Output only when Using a Specific External Video Card

Environment

General; Intel® Server Boards

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Summary

General tip for finding the cause as to why there is no video output

Description

While both another external video card and the onboard graphics work fine, when you try it with a specific external PCIe* video card, there is no video output.

Resolution

If the tested hardware list (see THOL Builder on this page) does not show the particular graphics card model, either try with the latest board BIOS/Firmware or check with the card manufacturer to see if they have validated the board-card compatibility.

Note

THOL stands for Tested Hardware and Operating System List.

Related Products

This article applies to 1 products