Troubleshooting steps for speed issues link with Gigabit adapters.
Using devices that seem to be capped at either 10/100mbps instead of the full Gigabit speed.
Troubleshooting:
- Check current driver version.
- Check that auto-negotiation is enabled on both sides:
- Device manager within Windows > check properties of the adapter
- Gigabit recommended setting is Auto-negotiation.
- Device manager within Windows > check properties of the adapter
- Make sure your Model/Access-point/Switch or device on the other side comes with full Gigabit support.
- Make sure that a CAT-6 cable or superior is being used.
- This is required for reliable Gigabit speed. Consider swapping the cable with one that is known to be working.
- Try a point-to-point connection between the adapter and another computer:
- Transfer a file and measure its results to make sure that it meets the Gigabit speed.
- For instructions about this, contact your operating system support.
After you do these troubleshooting steps, if the issue persists, make sure your local ISP set up the correct requirements for a full Gigabit connection. If this is the case, proceed with replacing the adapter.
Drivers could be the most likely cause of this issue. Sometimes cabling, such as cat-5, isn't sufficient to perform Gigabit speed.