Article ID: 000033549 Content Type: Troubleshooting Last Reviewed: 11/07/2022

BIOS (Basic Input Output System) Reports Failing Drive

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Summary

Troubleshooting steps when BIOS detects a failing drive.

Description

The following error messages may appear:

  • WARNING! Please back up your data and replace your hard disk drive.
  • WARNING! Your HDD/SSD might crash at any moment.
Resolution

Perform the following steps to resolve the issue:

  1. Back up all data on the drive.
  2. Update the firmware of the drive if available with the Intel® Memory and Storage Tool (GUI).
  3. Run Secure Erase on the drive.
  4. Contact Intel® Customer Support if the issue continues.