Troubleshooting Audio Issues on Intel® NUC
If you experience audio related issues with your Intel® NUC, we recommend you first try the following:
- Update BIOS (see: BIOS Update and Recovery Instructions for Intel® NUC with Visual BIOS).
- Install latest Intel® HD Graphics driver (see: How to Install an Intel® Graphics Driver in Windows® 10 & Windows 11*.
- Install latest Realtek* High Definition Audio driver - required for the 3.5mm front panel audio jack (for microphones and headsets).
- Try connecting a different speaker or headphones directly to the audio jack connector of the computer.
- If using a sound bar, try using a different speaker to isolate the problem.
- To automatically update drivers, install Intel® Drivers and Support Assistant.
- To manually download and install BIOS and drivers, visit Download Center.
| Note | Some models of Intel® NUCs do not have a 3.5mm audio jack (e.g NUC10i5FNHN). |
| What is happening? | See article |
| Can't get audio output from TV, Receiver, or monitor. | Intel® NUC's Audio Doesn't Work when connected to TV, Monitor, or AV Receiver HDMI port |
| Microphone doesn't work or output is not loud enough. | Intel® NUC Microphone Doesn’t Work or Output Is Not Loud Enough |
| Surround sound doesn't work in a home theater system. | Troubleshooting AV Receiver Issues on Intel® NUC |
| Front panel 3.5mm audio jack isn't working. | Front Panel 3.5mm Audio Jack Does Not Work on Intel® NUC |
| After system update audio no longer works | No audio output on Intel® NUC after system or driver update |
| Code 28 error in Device Manager on Detection Verification under Other Devices | Seeing error code 28 in Device Manger on Intel NUC |
If none of these suggestions resolve your issue, contact Intel® Customer Support.
| Related topic |
| Linux* Support for Intel® NUC |