Article ID: 000031493 Content Type: Product Information & Documentation Last Reviewed: 07/08/2021

Can the stream from a Intel® RealSense™ Depth Camera D415 have a custom resolution?

Environment

Intel® RealSense™ Depth Camera D400-Series

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Summary

Intel® RealSense™ Depth Camera D400-Series do not support custom resolutions which may cause "Couldn't resolve requests" error message

Description

I am tying to stream at a custom resolution like 1280x704 and 6 FPS, but I get the error message "Couldn't resolve requests". Does Intel® RealSense™ support custom resolutions?

Resolution

The supported resolutions for the depth and RGB (Red Green Blue) streams are listed in Table 4-2 Image Formats (USB 3.1 Gen1), on page 54 in the Intel® RealSense™ D400 Series Product Family datasheet.

  • Also shows how many FPS (frames per second) are supported for each resolution. 
  • Only the resolution and FPS listed in the table in the datasheet are supported on RealSense cameras. 

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