Article ID: 000031363 Content Type: Product Information & Documentation Last Reviewed: 06/01/2022

Why Is Intel® Extreme Tuning Utility (Intel® XTU) Reporting an Installation Error?

Environment

Intel® Core™ i7-8650U Processor (8M Cache, up to 4.20 GHz)

Windows® 10 family

BUILT IN - ARTICLE INTRO SECOND COMPONENT
Summary

Why Intel® XTU may show message: Attempted to install on an unsupported platform

Description

Intel® Extreme Tuning Utility (Intel® XTU) shows error during the installation: Attempted to install on an unsupported platform.

Resolution

Intel® XTU is not supported on Non-K SKU mobile platforms (such as KBL-R U/Y), not even for hardware monitoring purposes.

Related Products

This article applies to 1 products