Article ID: 000030962 Content Type: Troubleshooting Last Reviewed: 11/07/2022

Why Can’t I Update the Firmware of OEM SSDs with Intel Tools?

Environment

Any SSD marked as OEM (non-Intel) drive

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Summary

Original Equipment Manufacturer drives have a special firmware, based on their specifications.

Description

Unable to update firmware of Original Equipment Manufacturer (OEM) solid state drive with Intel tools.

Resolution

Original Equipment Manufacturer drives have specific firmware built for their purposes/system designs. Therefore it is not possible to update the firmware of these drives using Intel® tools.

Contact the manufacturer for any firmware updates of their drives.