What to do when the System Event Log (SEL) reports a power supply unit failure
The System Event Log (SEL) would report this as follows:
4 | 06/21/2018 | 13:31:31 | Power Supply PSU 2 Status | Failure detected | Asserted
5 | 06/21/2018 | 13:31:33 | Power Supply PSU 1 Status | Failure detected | Asserted
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The Sensor Data Record (SDR) would show the following events (the below are just examples how these would be reported):
PSU 2 Status | B7h | ok | 144.97 | Presence detected, Failure detected
Note: PSU stands for Power Supply Unit.
If the system still boots up, proceed as follows:
1. Clear the event log. For this, refer to the "Clearing the SEL Viewer Utility" section in the Intel System Event Log (SEL) Viewer Utility User Guide
2. Stress-test the node.
Otherwise, contact Support with the system event log* for diagnosis.
* How to Extract and Read the System Event Log (SEL) for Intel® Server Boards
Related Topics:
Symptoms when Power Supply Degraded or has Failed State
Power Supply, Predictive Failures Detected on System Event Logs