What to Do When an Intel® Solid State Drive (Intel® SSD) Is Failing in RAID

Intel SSD is failing in RAID.

The RAID controller may report that the drive is failing for various reasons. If the issue is drive detection, refer to Troubleshooting Recognition Issues for Intel® Solid State Drives.

Remove the drive from RAID before trying the following:

1. Update the firmware of the drive to the latest version available.
   • The latest firmware versions, and tools available for SSD management, are specified in Firmware Versions for Intel® Solid State Drives and Intel® Optane™ Memory.
2. If the issue persists, perform a secure erase/low-level format:
   • Run a Low-Level Format on Intel® Solid State Drives