Article ID: 000028256 Content Type: Troubleshooting Last Reviewed: 07/21/2021

Intel® 82579V Gigabit Ethernet PHY has Either a red or a Yellow Exclamation Mark and Changes to 82579LM

Environment

OS: Windows® 10 with current updates

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Summary

How to install the NVM Update Utility fix when experiencing Windows * Code 10 error

Description

The following problem occurs when the Intel® 82579V Gigabit Ethernet PHY network connection incorrectly reports the device ID as an Intel® 82579LM Gigabit Ethernet Controller network connection during operation, resulting in a Windows * Code 10 error and loss of network connectivity.

Resolution

Make sure to install the NVM Update Utility Fix for this known issue.
You can find the download instructions and utility at NVM Update Utility for Intel® 82579V Gigabit Ethernet PHY Network Connection.

NoteIf the problem persists, contact the manufacturer of the computer to confirm if disabling automatic driver updates is recommended.

Related Products

This article applies to 1 products