Article ID: 000027796 Content Type: Troubleshooting Last Reviewed: 07/09/2021

System Crashed Using Intel® Core™ i7-7700K Processor

Environment

Unit: i7-7700K

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Summary

Troubleshooting steps when experiencing a system crash with 7th Generation Intel® Core™ i7 Processors

Description

When the 4th core of the processor is disabled, the system is stable. System crashed inside OS.

Issue began since building the system.

Resolution

Troubleshooting Steps:

1) Test process using mPrime.
2) Test processor using a different motherboard, memory or power supply unit.
3) Try a different configuration.
4) Perform a processor swap test.
5) Check the temperature.

If these steps do not work, contact Intel® Customer Support

Related Products

This article applies to 1 products