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How to Fix a Flickering Screen with Intel® Graphics

Content Type: Troubleshooting   |   Article ID: 000026580   |   Last Reviewed: 12/17/2024
Description Resolution

Environment

Operating System

Windows® 10, 64-bit*

Description

  • Screen flicker when using VGA cable.
  • After turning on the PC the screen flickers even when using an HDMI connector.
  • Laptop screen flickers when is turned on.

Resolution

  • If the flickering started after a change in configuration, software installation, update, etc., undo those changes and check if the issue occurs again. This will help isolate the root cause.
  • Update the Intel graphics driver:
  • Make sure that the operating system is up to date:
    1. Click the Start button.
    2. Search for Windows Update.
    3. Click Check for Updates and run all pertinent updates.
  • In the case of a multi-monitor set up, check if the issue happens when only one display is in operation. For laptops, check if this happens to only the integrated panel. 
  • If possible, try different monitors and display cables. Use straight connections with no video adapters/dongles in between.
  • If the issue is with the VGA cable, use a different video output, such as HDMI, VGA, or DisplayPort*, depending on the motherboard/laptop output options and monitor input options.
  • Check if the flickering issue happens inside the BIOS configuration screen (To access the BIOS, check with the motherboard/laptop manufacturer).
    • If the issue happens in the BIOS configuration screen, it could be a processor issue. Try using the processor on a different known working and compatible system (applies only on Intel® boxed processors). If the issue persists, contact Intel Customer Support.
    • If you have a laptop and the issue is shown on the BIOS, contact the manufacturer.
  • For laptops: Disable the Panel Self Refresh setting in the Intel Graphics Command Center by following the steps in How to Enable and Disable Panel Self Refresh.
    1. On your IGCC program, click Displays and lower the resolution to the next setting.
    2. Change the refresh rate to a lower setting.
    3. Put the system on full power.
    4. Disable Desktop Window Manager:
      1. Access the Power User menu by right-clicking the Windows taskbar icon.
      2. Select Run.
      3. Type services.msc into the Run dialog box.
      4. Locate Desktop Window Manager Session Manager.
      5. Right-click it and select Stop.
      6. Right-click Desktop Window Manager Session Manager again.
      7. Select Properties.
      8. Under the General tab, modify the start-up type to Disabled.
      9. Press OK.
  • If you do not have access to the Intel Graphics Command Center, you can change the refresh rate to a lower setting using Windows Advance Display Settings
    1. Right-click the desktop screen and select display settings
    2. Scroll down and press on Advance Display Settings
    3. Choose a native built-in display monitor (If laptop)
    4. Under Refresh rate, Change the refresh rate to a lower setting.
    5. Disable Desktop Window Manager:
      1. Access the Power User menu by right-clicking the Windows taskbar icon.
      2. Select Run.
      3. Type services.msc into the Run dialog box.
      4. Locate Desktop Window Manager Session Manager.
      5. Right-click it and select Stop.
      6. Right-click Desktop Window Manager Session Manager again.
      7. Select Properties.
      8. Under the General tab, modify the start-up type to Disabled.
      9. Press OK.

 

If the issue persists, contact Intel Customer Support.

Related Products

This article applies to 129 products.
Intel® Arc™ B-Series Graphics Intel® HD Graphics 5500 Intel® UHD Graphics Family Intel® Iris® Graphics 6100 Legacy Graphics Intel® Arc™ A770 Graphics (16GB) Intel® Arc™ A350M Graphics Intel® Iris® Xe MAX Dedicated Graphics Family Intel® Arc™ Pro A40 Graphics Intel® Iris® Pro Graphics 6200 Intel® Arc™ 140V GPU Intel® UHD Graphics 605 Intel® Iris® Plus Graphics 645 Intel® UHD Graphics for 10th Gen Intel® Processors Intel® Arc™ graphics for Intel® Core™ Ultra processors (Series 1) Intel® Arc™ 130V GPU Intel® Iris® Plus Graphics Family Intel® Arc™ A530M Graphics Intel® UHD Graphics 615 Intel® UHD Graphics 750 Intel® Data Center GPU Max Series Intel® UHD Graphics for 12th Gen Intel® Processors Intel® Data Center GPU Flex Series Intel® Data Center GPU Flex 170 Intel® UHD Graphics 620 Intel® UHD Graphics 617 Intel® HD Graphics 510 Intel® Arc™ Pro A60 Graphics Intel® Arc™ A750 Graphics Intel® Arc™ Dedicated Graphics Family Intel® UHD Graphics 730 Intel® Arc™ A580 Graphics Intel® Arc™ A770 Graphics (8GB) Intel® HD Graphics 500 Intel® HD Graphics 5300 Other Graphics Intel® Arc™ A370M Graphics Intel® UHD Graphics for 11th Gen Intel® Processors Data Center GPU Intel® UHD Graphics 770 Intel® UHD Graphics 610 Intel® HD Graphics 6000 Intel® Graphics for Intel® Core™ Ultra processors (Series 2) Intel® UHD Graphics 630 Intel® UHD Graphics 710 Intel® Arc™ Pro A60M Graphics Intel® UHD Graphics P750 Intel® Iris® Pro Graphics Family Intel® Data Center GPU Max 1100 Intel® Arc™ A-Series Graphics Intel® Data Center GPU Flex 140 Intel® HD Graphics 505 Intel® Arc™ A570M Graphics Intel® Arc™ Graphics Radeon™ RX Vega M GH Graphics Intel® Iris® Xe Dedicated Graphics Family Intel® Arc™ Pro A30M Graphics Intel® Iris® Xe Graphics eligible Intel® Arc™ Pro A50 Graphics Intel® Arc™ A380 Graphics Intel® Graphics Radeon™ RX Vega M GL Graphics Intel® Iris® Graphics Family Intel® Iris® Plus Graphics 655 Intel® Iris® Xe Graphics Intel® HD Graphics Family Intel® Iris® Xe Graphics Family Intel® Arc™ Pro A-Series Graphics Intel® Arc™ B570 Graphics Processor Graphics Intel® Iris® Xe MAX Graphics Intel® Arc™ B580 Graphics Intel® Arc™ Pro Dedicated Graphics Family Intel® HD Graphics for Previous Generation Intel® Processors Intel® Graphics for Intel® Core™ Ultra processors (Series 1)

Discontinued Products

Graphics Drivers for Intel® 82845G Graphics Controller Intel® HD Graphics 520 Intel® Iris® Plus Graphics 640 Graphics Drivers for Intel® 82915G/82910GL Express Chipset Family Intel® HD Graphics 4200 Graphics Drivers for Mobile Intel® 965 Express Chipset Family Graphics Drivers for Intel® Q35 Express Chipset Intel® HD Graphics 4600 Graphics Drivers for Intel® 82Q963 Graphics and Memory Controller Hub (GMCH) Graphics Drivers for Intel® G41 Express Chipset Intel® HD Graphics P630 Graphics Drivers for Intel® 82852/82855 Graphics Controller Family Graphics Drivers for Intel® Q45 Express Chipset Intel® HD Graphics 2500 Graphics Drivers for Intel® G31 Express Chipset Intel® HD Graphics 3000 Graphics Drivers for Intel® 82810 Graphics and Memory Controller Hub (GMCH) Intel® Iris® Graphics 5100 Intel® Iris® Graphics 540 Graphics Drivers for Intel® G43 Express Chipset Graphics Drivers for Intel® G45 Express Chipset Graphics Drivers for Intel® 82946GZ Graphics Controller Graphics Drivers for Intel® 82G965 Graphics and Memory Controller Hub (GMCH) Intel® HD Graphics 5000 Intel® Iris® Pro Graphics 580 Intel® Graphics Media Accelerator 500 (Intel® GMA 500) Graphics Drivers for Intel® 82815 Graphics Controller Intel® HD Graphics 4000 Graphics Drivers for Intel® Q43 Express Chipset Graphics Drivers for Intel® 82865G Graphics and Memory Controller Hub (GMCH) Graphics Drivers for Mobile Intel® 915GM/GMS, 910GML Express Chipset Family Intel® HD Graphics 615 Intel® HD Graphics 630 Graphics Drivers for Mobile Intel® 4 Series Express Chipset Family Intel® HD Graphics 4400 Intel® HD Graphics 515 Intel® Iris® Plus Graphics 650 Intel® Graphics Media Accelerator 600 (Intel® GMA 600) Graphics Drivers for Intel® Q33 Express Chipset Intel® Iris® Graphics 550 Graphics Drivers for Intel® 82945G Express Chipset Intel® HD Graphics 610 Intel® Iris® Pro Graphics 5200 Intel® HD Graphics 2000 Graphics Drivers for Intel® G35 Express Chipset Intel® HD Graphics 530 Graphics Drivers for Intel® 82Q965 Graphics and Memory Controller Hub (GMCH) Intel® HD Graphics 620 Graphics Drivers for Intel® B43 Express Chipset Graphics Drivers for Intel® G33 Express Chipset Intel® Graphics Media Accelerator 3600 Series Intel® Graphics Media Accelerator 3150 (Intel® GMA 3150) Graphics Drivers for Mobile Intel® 945GM Express Chipset Family Graphics Drivers for Intel® 82830M Graphics and Memory Controller Hub (GMCH)

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