Frequently Asked Questions for Intel® Server Board S5000PA Family and Intel® Server Board PAL Family

Documentation

Warranty & RMA

000007473

01/12/2021

Why does Microsoft Windows* show only 4 GB of memory, when I have 8 GB of memory installed?

PAE mode should be enabled.

What Intel® Server Chassis are supported?
Intel® Server Chassis SR1500
Intel® Server Chassis SR1550
Intel® Server Chassis SR2500

Either a backplane or a midplane is required. What options are available?
SR1500 Backplanes:

 

Product Code MM Description Qty Per
ASR1500SASBP 880524 SR1500 (1U) Hotswap SAS Backplane Kit. Compatible with either SAS or SATA 3.5” hard drives. Kit contents include the following: Backplane with 4 port SAS controller, USB cable (to front panel). 1
ASR1500PASBP 880523 SR1500 (1U) Hotswap Passive SAS/SATA Backplane Kit. Compatible with either SAS or SATA 3.5” hard drives. Kit contents include the following: Hot swap backplane with pass-through capabilities for either onboard SATA ports or a SAS/SATA add-in card, Enclosure management cable, 3 SAS/SATA cables (pre-kitted and length matched to Alcolu on board SATA ports) 1

 

SR1550 midplanes:

Product Code MM Description Qty Per
FALSASMP 880521 SR1550/SR2500 SAS Midplane with optional ROMB8 port SAS controller with optional HW RAID upgrade. Note: RAID requires RAID activation key and RAID mini DIMM (cache) each sold separately. 1
FALPASMP 880520 SR1550/SR2500 Passive Midplane. Compatible with either SAS or SATA hard drives. Kit contents include the following: Passive mid-plane with pass-through capabilities for either onboard SATA ports or a SAS/SATA add-in card, Enclosure management cable, Note: SATA drive cables are not included. 1

 

SR2500 midplanes:

Product Code MM Description Qty Per
FALSASMP 880521 SR2500 (2U) SAS Midplane with optional ROMB8 port SAS controller with optional HW RAID upgrade. Note: RAID requires RAID activation key and RAID DIMM (cache) each sold separately. 1
FALPASMP 880520 SR2500 (2U) Passive Midplane. Compatible with either SAS or SATA hard drives. Kit contents include the following: Passive mid-plane with pass-through capabilities for either onboard SATA ports or a SAS/SATA add-in card, Enclosure management (I2C) cable. Note: No SATA cables are included. 1

 

A full-height riser is also required. What options are available?
SR1500:

Product Code MM Description Qty Per
ADWPCIEXPR 856373 SR1500 (1U) Full Height PCI-Express* riser (one PCI-Express x8 slot) 1
ADWPCIXR 865412 SR1500 (1U) Full Height PCI-X riser (one PCI-X slot) 1

 

SR1550:

Product Code MM Description Qty Per
ADWPCIEXPR 856373 SR1500/1550 (1U) Full Height PCI-Express* riser (one PCI-Express x8 slot). 1
ADWPCIXR 865412 SR1500/1550 (1U) Full Height PCI-X riser (one PCI-X slot) 1

 

SR2500:

Product Code MM Description Qty Per
ASR2500FHR 880515 SR2500 (2U) Full Height PCI-Express* riser card (two PCI-Express* slots, one PCI-X slot). 1
ADRPCIXRIS 863135 SR2500 (2U) Full Height PCI-X riser card (three PCI-X slots) 1
ADRACTRIS 856546 SR2500 (2U) Full Height PCI-X active high performance riser card (three PCI-X slots) 1

 

A Control Panel is also required. What options are available?
SR1500:

Product Code MM Description Qty Per
AXXRACKFP 861048 SR1500 Standard Control Panel (unit contains buttons, LEDs, front USB/video). 1
AXXLCPRACK 861305 SR1500 Intel Local Control Panel (unit contains LCD, buttons, navigation buttons, USB). 1

 

SR1550:

Product Code MM Description Qty Per
ASR1550FP 881677 SR1550 Standard Control Panel (unit contains buttons, LEDs, front USB/video). 1
ASR1550MINFP 881675 SR1550 Mini Control Panel (unit contains buttons, LEDs, front USB) No video required for 8 drive configuration. 1
ASR1550LCP 881676 SR1550 Intel Local Control Panel (unit contains LCD, buttons, navigation buttons, USB). 1

 

SR2500:

Product Code MM Description Qty Per
ASR2500FP 881747 SR2500 Standard Control Panel (unit contains buttons, LEDs, front USB/video). 1
ASR2500LCP 881264 SR2500 Intel® Local Control Panel (unit contains LCD, buttons, navigation buttons, USB). 1

 

What is the Pin-out for the Front Panel?
Table 19. Front Panel SSI Standard 24-pin Connector Pin-out(J3H2)

What are the Power Supply Output Voltage limits?
Table 38. Voltage Regulation Limits